6 min read
Reading a guest in the first hour
They tell you everything without a briefing if you are actually looking.
The Library
Collection
Guest world
UHNW habits, charter versus private, the art of being present and gone.
6 min read
Charter versus private: two different jobs
One is a hotel that moves. One is a house. Do not work them the same way.
5 min read
Preferences books that get used
A beautiful book nobody opens is a decoration. Mine is stained and that is a compliment.
4 min read
When to disappear
Presence is a skill. Absence is a higher one.